Certifynd ABA

ACES, Inc

place El Paso, TX 500+ employees

warning

This company is backed by private equity (General Atlantic)

Private equity ownership may impact company culture, benefits, and long-term stability. Review employee sentiment and risk analysis carefully.

shield Overall Risk Level

warning Medium Risk

Risk Flags

flagPE-backed by General Atlantic since January 2020
flag$7.8M class action settlement (2016) for labor violations: unpaid hours, meal break violations, time shaving affecting 4,000+ employees
flagAdditional employment lawsuits filed 2020-2024 (Foyil, Thomas, Acevedo)
flagBBB F rating with 2 unanswered complaints (Carlsbad, CA subsidiary)
flagReviews consistently mention billable hours pressure over clinical quality
flagCompensation and benefits rated 2.9/5 on Glassdoor

Legal Issues

gavel$7.8M class action settlement (2016) for meal break violations, unpaid hours, and time shaving
gavelFoyil v. ACES 2020 LLC (2020) - contract dispute
gavelThomas v. ACES 2020 LLC (2023) - labor and employment
gavelAcevedo v. Aces 2020 I LLC (2024) - labor and employment

Ethical Concerns

policyPattern of labor violations documented in class action lawsuit
policyEmployee reviews cite pressure to prioritize billable hours over clinical quality
BBB RatingF

psychology Employee Sentiment

5.3

out of 10

thumb_up Common Praises

  • add_circle Thorough paid training and RBT certification
  • add_circle Career growth pathway from BT to BCBA
  • add_circle Supportive coworkers and some strong supervisors
  • add_circle Flexible scheduling in some locations
  • add_circle Mission-driven work with kids and families

thumb_down Common Complaints

  • remove_circle Unstable hours due to client cancellations affecting income
  • remove_circle Limited or no PTO and holiday pay for hourly staff
  • remove_circle Corporate focus on billable hours over clinical quality
  • remove_circle High turnover and frequent executive changes
  • remove_circle Inconsistent management quality across locations