Here at Certifynd ("we", "us," "our"), we recognize that when you use Certifynd services, you trust us with your information. We are committed to ensuring that your privacy is secured, consistent with the guidelines set forth in United States of America Federal law. We understand that your information is important to you as it is important for us. This Privacy Policy helps you in understanding what information we collect and explains why we collect information that you share with us and to what extent we make use of such information.
INFORMATION WE COLLECT
We may collect the following types of information:
Name
Email
Phone Number
Address
Applicable Certification Number(s)
Site usage information collected through cookies and similar technologies, only as described in the Cookies section below.
HOW WE USE INFORMATION WE COLLECT
Collecting the information that you share with us helps us analyze and personalize your choices, thereby providing you with better products and services. Specifically, we may use this data for the following:
Our internal data records
Improve our products and services Identification purposes
To contact you in response to enquiry and/or concerns
Send you promotional emails about our products and services, latest offers and other things that we consider might be relevant to you
Contact information for market research purposes (with your consent)
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small text files a site can store in your browser. We also use similar technologies built into your browser, such as localStorage, IndexedDB, and cache storage, to remember things and to load pages faster. Some of these are essential to running the site; others are optional and only run if you allow them.
We group what we store into three categories. Strictly necessary storage, covering sign-in state, the choices you make on this site, and the app's own file cache, is always on. Google Analytics (through Firebase) and Google Ads conversion measurement are off until you allow them, either in the banner or in Cookie preferences, and until you do, no Google Analytics or Google Ads script is loaded on this site at all; we use Google Consent Mode v2 in its "basic" form, which means those tags simply are not loaded without your consent. If you turn a category off later, we remove the cookies that category set on certifyndaba.com and stop the tag. Ahrefs Web Analytics, which counts page views without cookies and stores nothing on your device, runs regardless of your choice.
Your choices. You can change your choice at any time using the button above, the "Cookie preferences" link in the site footer, or by clearing site data for certifyndaba.com in your browser settings.
Strictly necessary (always on)
Needed for the site to work: signing you in, remembering choices you make here, and loading pages quickly. These are always on. Nothing in this group is used for tracking or advertising.
Name
Type
Provider
Purpose
Duration
firebaseLocalStorageDb
indexedDB
Firebase Authentication (Google)
Keeps you signed in between visits.
Until you sign out
firebase-heartbeat-database
indexedDB
Firebase (Google)
Records which Firebase SDK versions the app uses so Google can support them. No personal data.
Persistent
email, rememberEmail
localStorage
CertifyndABA
Completes magic-link sign-in and, if you tick "remember me", pre-fills your email next time.
email: until sign-in completes; rememberEmail: until you untick it
lastSignInMethod
localStorage
CertifyndABA
Highlights the sign-in method you used last time.
Persistent
redirect
localStorage
CertifyndABA
Returns you to the page you were on after you sign in.
Until sign-in completes
certifyndaba-cookie-consent
localStorage
CertifyndABA
Remembers the choices you make in this dialog so we do not ask again.
12 months
certifynd_partial_signup_data
localStorage
CertifyndABA
Saves your progress in the employer sign-up form so you can finish later.
Until sign-up completes
certifyndaba_referral_code
localStorage
CertifyndABA
Set only when you arrive through an ambassador's referral link, so they get credit if you sign up.
Until sign-up completes
guide-state
localStorage
CertifyndABA
Saves your progress in the interview guide.
Until you reset the guide
announcement-*-dismissed
localStorage
CertifyndABA
Remembers that you closed a site announcement.
Persistent
certifyndaba.addEmailPrompted
sessionStorage
CertifyndABA
Avoids re-showing the "add an email" prompt in the same browser tab.
Until you close the tab
ngsw:*
cacheStorage
CertifyndABA
Caches the app's own files so pages load fast and keep working on a flaky connection.
Until a new version of the app is installed
Sign in with Google and phone verification are provided by Google (Firebase Authentication) and only run when you choose them. Phone verification uses Google reCAPTCHA to block bots; it loads only on that step.
The employer candidate-map page loads Google Maps only when you open it. Google may set its own cookies on google.com domains at that point, under Google's privacy policy.
Request packages are purchased on Stripe's hosted checkout page (stripe.com), not on this site. Stripe's cookie policy applies there.
Analytics
Helps us understand how the site is used: which pages are visited, what people search for, and where the sign-up process loses people. We use Google Analytics (through Firebase). Nothing from Google Analytics loads until you allow it. Reports are aggregated, and we do not send your name, email, or phone number to Google Analytics.
Name
Type
Provider
Purpose
Duration
_ga
cookie
Google Analytics
Tells one visitor apart from another using a random ID.
2 years
_ga_PEXP3T3BHR
cookie
Google Analytics
Keeps track of your current visit (session) for this site's Analytics property.
2 years
firebase-installations-database
indexedDB
Firebase Analytics (Google)
A random installation ID Firebase Analytics uses to count app instances.
Persistent; created only after you allow analytics
Ahrefs Web Analytics also counts page views. It uses no cookies and stores nothing on your device, so it runs regardless of this setting.
Advertising measurement
We do not show ads on this site, and we never sell your data. We do occasionally run Google Ads campaigns to reach ABA professionals, and this lets Google Ads tell us when someone who clicked one of our ads goes on to sign up. Nothing from Google Ads loads until you allow it. If you allow it, Google may connect that sign-up to your Google account under Google's own policies.
Name
Type
Provider
Purpose
Duration
_gcl_au
cookie
Google Ads
Stores a random ID used to attribute a sign-up to an ad click.
90 days
_gcl_aw, _gcl_gb
cookie
Google Ads
Set when you arrive from a Google ad; stores the ad click ID (gclid).
90 days
_gcl_ls
localStorage
Google Ads
Copy of the ad-click information above.
90 days
We keep your choices for 12 months in localStorage under the key certifyndaba-cookie-consent, and we show the banner again after that period, or sooner if the list of cookies we use changes.
Because analytics and advertising cookies are off unless you opt in, we honor your browser's Global Privacy Control signal by default. CertifyndABA does not sell personal information.
SMS / TEXT MESSAGING
If you provide your mobile phone number and verify it through our one-time passcode flow, you consent to receive transactional SMS text messages from CertifyndABA related to your account, including phone verification codes, profile verification status updates, employer connection request alerts, and referral reward confirmations.
Message frequency varies based on your account activity.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message or by disabling SMS notifications in your account settings. Reply HELP for help, or contact us at support@certifyndaba.com.
Consent to receive SMS messages is not a condition of using CertifyndABA.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
CONTROLLING YOUR PERSONAL INFORMATION
Should you opt to limit the collection or use of the information you share with us, you can always do so in the following ways:
If you checked "Yes" in the box wherein you agreed to use your information for direct marketing purposes, you can always reverse this by unchecking this box at any time. If you have further questions and concerns regarding this matter, you may contact us at +1 (757) 972-2737 via email at support@certifyndaba.com or send us a snail mail at 5425 Discovery Park Blvd, Ste 201, Williamsburg, VA 23188.
We will never lease, distribute, rent or sell your personal information to third parties unless we have your permission or are mandated by all applicable Federal laws within the United States of America.
Any personal information that we have about you is stored and processed under our DATA PROTECTION POLICY/ SECURITY POLICY in accordance with all relevant Federal laws within the United States of America dating to 2023.
Should you believe that there are discrepancies on any information we have on you, you may contact us via email at support@certifyndaba.com.
You may request details about your personal information. A small fee may be payable. If you would like to request a copy of your personal information, you can write to us at support@certifyndaba.com or via post at 5425 Discovery Park Blvd, Ste 201, Williamsburg, VA 23188.
INFORMATION SECURITY
To prevent unauthorized access or disclosure, we have put in place physical electronic procedures to safeguard and secure the information that we collect from you, consistent with applicable federal and state law.
HOW TO CONTACT US
We at Certifynd believe in open communication. If you have any questions and/or clarifications about this Privacy Policy, please send us an email at support@certifyndaba.com.
CHANGES TO OUR PRIVACY POLICY
Certifynd may modify or update our Privacy Policy from time to time. Please feel free to review it every once in a while. Should you fail to do so, we can provide you notice of modifications or updates as soon as we can.
REQUESTING DATA DELETION
If you would like to have all data collected by Certifynd that is associated with your account, activity, & login providers for the time being please send an email to support@certifyndaba.com. An automated form to delete and your account and remove all related data will be available in the future.