Certifynd ABA

Touchstone Health Services

place Phoenix, AZ 201-500 employees

3.0
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10 Reviews

Rating Distribution

0 (0%)
1 (10%)
0 (0%)
6 (60%)
3 (30%)

All reviews (10)

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Pay sucks

work Health Educator calendar_today Mar 27, 2026 public via Indeed

Employee said pay never increased despite years of solid performance and added responsibilities.

thumb_up Pros
  • Meaningful classroom-based work
thumb_down Cons
  • No pay increases over tenure
  • Added duties without additional pay
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Will work you until you burn out

work Intake Coordinator (Remote) calendar_today Oct 24, 2025 public via Indeed

Enjoyed the role at first but expectations became unrealistic, with roughly 7 intakes a day plus same-day paperwork and follow-up calls.

thumb_up Pros
  • Remote work
  • Engaging early experience
thumb_down Cons
  • Unrealistic daily intake quotas
  • Same-day paperwork demands
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Good company

work Case Manager calendar_today Oct 22, 2025 public via Indeed

Positive overall for dedicated staff, though frustrating when unable to secure needed services for families; valued the team atmosphere.

thumb_up Pros
  • Supportive team atmosphere
  • Rewarding for dedicated staff
thumb_down Cons
  • Frustrating when services unavailable for families
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My Personal Experience

work High Needs Case Manager calendar_today Aug 14, 2025 public via Indeed

Initial sense of belonging shifted as the organization became more metrics-driven, leaving staff feeling defeated and unappreciated.

thumb_up Pros
  • Initially felt like a good fit
thumb_down Cons
  • Increasingly metrics-driven culture
  • Staff felt unappreciated
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Terrible management, lies and corruption

work Youth and Family Support Specialist calendar_today Aug 12, 2025 public via Indeed

Described inadequate pay relative to caseload, after-hours calls from supervisors, and demanding productivity targets.

thumb_down Cons
  • Low pay for caseload size
  • After-hours supervisor calls
  • High productivity demands
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Untrustworthy

work School Based Therapist calendar_today Jun 12, 2025 public via Indeed

Stayed nearly three years but left after the organization did not honor commitments about school assignments while pursuing a graduate degree.

thumb_up Pros
  • Multi-year tenure, valued experience
thumb_down Cons
  • Broken commitments on school assignments
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Complex & Not Enough Pay

work Health Educator calendar_today Dec 18, 2024 public via Indeed

Taught evidence-based curriculum in schools, but the role was grant-funded rather than a stable company position.

thumb_up Pros
  • Evidence-based curriculum work
thumb_down Cons
  • Grant-funded, less job stability
  • Pay seen as inadequate
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This is a disappointing place to work

work Clinical Care Coordinator calendar_today Dec 14, 2024 public via Indeed

High caseloads, turnover, and lack of support were the main stressors, though helping children access services was rewarding.

thumb_up Pros
  • Rewarding to help children access services
thumb_down Cons
  • High caseloads
  • High turnover
  • Lack of support
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Is it worth it?

work School Based Therapist calendar_today Nov 21, 2024 public via Indeed

Flexible scheduling and some supportive supervisors, but low pay, weak benefits, inconsistent HR, and heavy micromanagement.

thumb_up Pros
  • Flexible scheduling
  • Some supportive supervisors
thumb_down Cons
  • Low pay
  • Weak benefits
  • Heavy micromanagement
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Supportive environment dissolved with leadership changes

work Therapist calendar_today May 20, 2024 public via Indeed

Schedule flexibility was appreciated early on, but a leadership change brought a punitive, fear-based management style.

thumb_up Pros
  • Initially flexible schedule
thumb_down Cons
  • Punitive management after leadership change
  • Fear-based culture