10 Reviews
Rating Distribution
Never work here
Former Patient Service Representative in Troy, MI said pay was poor relative to the demands of the job and training for handling difficult/dangerous situations was inadequate.
thumb_down Cons
- Pay too low for workload
- Inadequate safety training
Excellent team
Former Customer Service Representative in Brighton, MI praised coworkers across departments but noted high phone call volume was stressful.
thumb_up Pros
- Great cross-department coworkers
thumb_down Cons
- High call volume stress
No hours and not taken seriously
Former Behavior Technician in Brighton, MI was promised roughly 40 hours/week but consistently received only 11-20 hours; requests to management for more hours went unanswered.
thumb_down Cons
- Promised hours never materialized
- Management unresponsive to scheduling requests
Fun and welcoming
Behavior Technician in Brighton, MI called the ABA side of the organization amazing, saying the team genuinely cares about the clinical work.
thumb_up Pros
- ABA team genuinely cares about clients
- Welcoming culture
Steer clear
Former Behavioral Health Technician in Brighton, MI said initial enthusiasm about the role faded quickly as working conditions deteriorated over time.
thumb_down Cons
- Working conditions deteriorated over time
Fun, challenging summer role
Former Behavior Technician (summer position) in Brighton, MI said they learned ABA methodology and problem-solving skills with supportive management, though noted some frustrations.
thumb_up Pros
- Learned ABA methodology
- Supportive management
thumb_down Cons
- Some role-specific frustrations
Great work environment
Former Behavior Technician in Brighton, MI described being surrounded by supportive, hardworking coworkers, while acknowledging general healthcare-field challenges.
thumb_up Pros
- Supportive, hardworking coworkers
thumb_down Cons
- General healthcare-field challenges
CEO is terrible
Former ABA Technician in Troy, MI praised coworkers but described organizational disorganization and leadership that prioritized profit over staff and clients.
thumb_up Pros
- Good coworkers
thumb_down Cons
- Disorganized leadership
- Profit-focused culture
Corrupt
Former Behavior Technician in Brighton, MI with nearly 4 years of tenure described nepotism, high staff turnover, and a money-driven, quasi-religious organizational culture.
thumb_down Cons
- Nepotism/favoritism
- High turnover
- Money-driven culture
Management is a mess
Former Behavior Technician in Brighton, MI said coworkers and BCBAs were supportive, but the company over-hired technicians relative to available clients and BCBA capacity.
thumb_up Pros
- Supportive coworkers and BCBAs
thumb_down Cons
- Over-hired technicians relative to caseload