8 Reviews
Rating Distribution
Supportive management, but pay is low
Coordinator in day/employment services praised supportive managers, though noted compensation is low for the field.
thumb_up Pros
- Managers were very supportive
thumb_down Cons
- Low pay typical for the field
Rewarding client work, pay didn't cover costs
DSP enjoyed working directly with clients but left due to inadequate pay, high mileage/vehicle wear, and thin communication and training.
thumb_up Pros
- Enjoyed working with clients
thumb_down Cons
- Insufficient pay
- High mileage costs
- Poor communication/training
Culture prioritizes management over staff
Reviewer described a dysfunctional workplace culture that puts management's needs ahead of direct-care staff, though client support work was still rewarding.
thumb_up Pros
- Client support is rewarding
thumb_down Cons
- Dysfunctional workplace culture
Promising start, then manager became unreachable
Role started well but deteriorated as the manager became difficult to reach, causing delays and lack of direction.
thumb_up Pros
- Strong onboarding start
thumb_down Cons
- Manager was unreachable
- Lack of direction/access to work
Ten-year employee praises growth culture
Long-tenured director highlighted an organization that promotes internal growth, wellness programs, and solid work-life balance.
thumb_up Pros
- Promotes internal growth
- Wellness programs
- Good work-life balance
Flexible but undertrained
Resource coordinator appreciated remote work flexibility but felt undertrained, citing delayed orientation and low pay.
thumb_up Pros
- Remote work flexibility
thumb_down Cons
- Undertrained/delayed orientation
- Underpaid
Mission-driven, planning a long career here
DSP described a mission-driven, "family first" organization with supportive leadership and room to grow.
thumb_up Pros
- Supportive leadership
- Family-first culture
- Growth opportunities
Service coordinators lack compliance training
Family case manager said coordinators are extremely undertrained on regulatory compliance and get little management support, despite working diligently.
thumb_up Pros
- Coordinators work diligently
thumb_down Cons
- Extremely undertrained
- Regulatory compliance gaps
- Management roadblocks