3.0
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5 Reviews
Rating Distribution
0 (0%)
1 (20%)
1 (20%)
1 (20%)
2 (40%)
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Mixed feelings on growth
Some scheduling flexibility, but advancement felt more about relationships than performance, and a few supervisors described feeling undermined by peers.
thumb_up Pros
- Scheduling flexibility
thumb_down Cons
- Advancement seen as relationship-based
- Peer tension among supervisors
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Unprofessional management
Former employee described serious communication breakdowns from management along with camera monitoring that left new hires unclear on expectations.
thumb_down Cons
- Poor management communication
- Felt over-monitored via cameras
- Unclear onboarding expectations
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Stressful and understaffed
Former employee said the role was consistently stressful due to understaffing and advised building outside skills for financial security.
thumb_down Cons
- Chronic understaffing
- High daily stress
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Not worth the headache
Enjoyed supporting the individuals served, but felt DSPs were pushed into supervisory-level duties without the title or pay, in a difficult overall culture.
thumb_up Pros
- Meaningful client work
thumb_down Cons
- Expected to do supervisor-level work without pay bump
- Difficult workplace culture
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Great management
Described structured, meaningful work with a collaborative team and directors who were genuinely helpful.
thumb_up Pros
- Collaborative team
- Helpful directors
- Meaningful work