10 Reviews
Rating Distribution
Declining workplace support and payroll issues
Started as a positive place to work but payroll problems (delayed pay, mileage reimbursement, bonuses) became a recurring source of stress for staff.
thumb_up Pros
- Positive initial experience
thumb_down Cons
- Delayed payroll
- Delayed mileage reimbursement
- Delayed bonuses
Great onboarding but unclear expectations
Onboarding and training team were strong, but role expectations were not always clearly communicated afterward.
thumb_up Pros
- Strong onboarding team
- Good training
thumb_down Cons
- Unclear role expectations
Higher pay but holiday pay gaps
Pay is competitive relative to other agencies, but lack of holiday and snow-day pay pushed some staff to take a second job.
thumb_up Pros
- One of the higher-paid agencies in the area
thumb_down Cons
- No holiday or snow-day pay
Getting better every day
Current employee describes a family-like feel and positive client interactions, though insurance rule complexity adds friction.
thumb_up Pros
- Family feel
- Positive client relationships
thumb_down Cons
- Complex insurance regulations
It was okay
Small center environment was appreciated, but unannounced layoffs and disengaged management were concerns for this former employee.
thumb_up Pros
- Small center environment
thumb_down Cons
- Unannounced layoffs
- Disengaged management
Opportunity for growth
Current employee describes a collaborative, supportive team and rewarding client work.
thumb_up Pros
- Collaborative team
- Rewarding client work
Professional and personal growth
Clinical Director reports continuous opportunities for development and access to leadership roles.
thumb_up Pros
- Continuous development opportunities
- Leadership pathway
It is unstable
Quality clients and supportive clinic managers, but frequent changes to policy, locations, and practices create ongoing instability.
thumb_up Pros
- Quality clients
- Supportive clinic managers
thumb_down Cons
- Constant policy/location changes
- Organizational instability
Awful
Former employee describes being placed with a severe behavior case while undertrained, citing inadequate training overall.
thumb_down Cons
- Inadequate training
- Untrained placement on severe cases
Inspirational
Straightforward onboarding, good digital systems, and solid PTO benefits noted by this reviewer.
thumb_up Pros
- Straightforward onboarding
- Good digital systems
- PTO benefits