Overall Risk Level
warning Medium Risk
Risk Flags
flagPrivate-equity backed (Waud Capital, since 2016, continuation fund 2022) — productivity/cost-cutting pressure
flagOIG civil monetary penalties settlement ($155,833.50) for waived copayments and billing for services by unlicensed aides
flag2019 cybersecurity incident exposing PHI; class-action settlement (Baksh v. IvyRehab)
flagMultiple BBB complaints (billing and quality-of-care)
flagEmployee reports of unpaid documentation time and aggressive utilization targets
Legal Issues
gavelBaksh et al v. Ivy Rehab Network, Inc. (S.D.N.Y. 7:20-cv-01845) — data breach class action, settled
Ethical Concerns
policyReports of high productivity quotas (2-3 patients/hour) with unpaid documentation time
policyBelow-market pay with minimal annual raises per employee reports
BBB RatingNot BBB Accredited
Employee Sentiment
6.2
out of 10
thumb_up Common Praises
- add_circle Supportive BCBA mentorship and team culture
- add_circle Strong CEU and continuing education investment
- add_circle Clinic-level camaraderie and close-knit teams
- add_circle Career growth and clinic ownership pathways
- add_circle Comprehensive benefits package
thumb_down Common Complaints
- remove_circle Pay below market with minimal raises
- remove_circle High productivity expectations (2-3 patients per hour)
- remove_circle No paid time for documentation/notes
- remove_circle KPI/numbers-focused management culture
- remove_circle High turnover at some clinics