Certifynd ABA

Hope Network

place Grand Rapids, MI 500+ employees

3.1
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8 Reviews

Rating Distribution

1 (13%)
2 (25%)
1 (13%)
3 (38%)
1 (13%)

All reviews (8)

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Unfair treatment and poor management

work Direct Support Professional calendar_today Jul 16, 2026 public via Indeed

Reviewer describes lack of employee appreciation, unprofessional workplace gossip, and extended solo work assignments without adequate support.

thumb_down Cons
  • Lack of appreciation
  • Unprofessional gossip
  • Inadequate support
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Amazing place to work

work Direct Support Professional calendar_today Jul 13, 2026 public via Indeed

New employee (6 weeks in) says staff and consumers are wonderful and the work is meaningful.

thumb_up Pros
  • Great staff
  • Meaningful work
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Entry level assistance

work Case Manager calendar_today Jun 23, 2026 public via Indeed

Good entry-level role with improved starting wages, but annual raises stay minimal, keeping pay near starting level.

thumb_up Pros
  • Good entry point
  • Improved starting wages
thumb_down Cons
  • Minimal annual raises
  • Pay stagnation
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Mixed feelings about the clients and the job

work Program Manager calendar_today Jun 14, 2026 public via Indeed

Some clients are lovable but staff face burnout from excessive training demands, inadequate pay, and budget-driven departures.

thumb_up Pros
  • Dedicated coworkers
thumb_down Cons
  • Staff burnout
  • Excessive training load
  • Budget-driven layoffs
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Bittersweet experience

work Behavioral Health Technician calendar_today Apr 14, 2026 public via Indeed

Solid training and facility improvements with a clear advancement path toward RBT, ACS, or BCBA roles.

thumb_up Pros
  • Solid training
  • Advancement path to RBT/BCBA
  • Facility improvements
thumb_down Cons
  • Mixed day-to-day experience
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Horrible culture

work Administrative Assistant calendar_today Apr 8, 2026 public via Indeed

Describes a toxic work environment, poor leadership, profit-focused decisions over mission, and underpaid staff.

thumb_down Cons
  • Toxic culture
  • Poor leadership
  • Profit-focused decisions
  • Underpaid staff
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If you love it, you will do great

work Case Manager calendar_today Mar 6, 2026 public via Indeed

Diverse, collegial team that supports each other, though turnover is higher than desired.

thumb_up Pros
  • Diverse team
  • Collegial support
thumb_down Cons
  • Higher-than-desired turnover
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Inconsistent training and hectic shifts

work Rehabilitation Technician calendar_today Dec 19, 2025 public via Indeed

Management is generally kind but training is inconsistent, guidance conflicting, and workloads unbalanced.

thumb_up Pros
  • Kind management
thumb_down Cons
  • Inconsistent training
  • Conflicting guidance
  • Unbalanced workloads