6 Reviews
Rating Distribution
Meaningful work, but management is a mess
Patient care work feels rewarding, but leadership above the branch level is described as dysfunctional and constantly changing, making it hard to get consistent direction.
thumb_up Pros
- Meaningful patient interactions
- Good coworkers
thumb_down Cons
- Dysfunctional upper management
- Frequent leadership changes
Enjoyed it, but changes wore on morale
Solid pay and benefits early on, with a caring team, but repeated reorganizations after the PE ownership change affected staffing consistency and workload.
thumb_up Pros
- Good pay and benefits
- Caring staff
thumb_down Cons
- Frequent reorganizations
- Rising workload
No real work-life balance
On-call rotations and case loads make it difficult to disconnect. Some branches are better staffed than others, so experience varies a lot by location and manager.
thumb_up Pros
- Flexible scheduling at some sites
- Supportive team at good locations
thumb_down Cons
- No work-life balance
- Inconsistent staffing by branch
Toxic culture at some locations
Reviewer described favoritism and interpersonal conflict among staff at their branch, with management tolerating cliquish behavior instead of addressing it.
thumb_up Pros
- Patients and families are appreciative
thumb_down Cons
- Favoritism among staff
- Management avoids conflict
Pay hasn't kept up with cost of living
Reviewer noted that new hires are sometimes brought in at higher pay than tenured staff, with no adjustment for existing employees, causing frustration despite otherwise fair benefits.
thumb_up Pros
- Meaningful mission
- Decent benefits
thumb_down Cons
- Pay compression for tenured staff
- No cost-of-living adjustments
Good place with a strong local team
Reviewer's specific branch was well-run with supportive management and a genuine focus on patient and family care, a more positive experience than company-wide averages suggest.
thumb_up Pros
- Strong local leadership
- Team-oriented culture
thumb_down Cons
- Heavy documentation burden