Overall Risk Level
warning Medium Risk
Risk Flags
flagBBB rating of F
flag6 BBB complaints filed, 3 unanswered by the company
flagConsumer reports of billing for unattended 'face-to-face' visits (Yelp)
flagReviews describe inconsistent management quality across locations
flagAutism-therapy industry facing heightened billing-practice scrutiny (House Committee inquiry into a different provider, The Perfect Child LLC, July 2026) — sector-wide context, not a Cortica-specific finding
Legal Issues
gavelNo confirmed lawsuits specific to Cortica found in research
Ethical Concerns
policyMultiple consumer complaints alleging billing for visits that did not occur ('phantom billing')
BBB RatingF
Employee Sentiment
7.2
out of 10
Management