Overall Risk Level
warning Medium Risk
Risk Flags
flagJanuary 2020 DOJ civil False Claims Act settlement: BCOTB paid $675,000 to resolve allegations that it submitted false claims to TRICARE for ABA therapy (no determination of liability)
flagFormer-employee reviews allege decisions put revenue ahead of client care and describe unethical management; the company disputes this in public replies
flagHourly therapist pay depends on client attendance, and part-time staff report receiving no benefits
Legal Issues
gavelCivil False Claims Act settlement, $675,000 (DOJ, Middle District of Florida, January 2020). Resolved; no active lawsuits or newer regulatory actions found as of 2026-10-02.
Ethical Concerns
policyThe 2020 settlement concerned billing to a federal health program for military families (resolved, no admission of liability)
policyGlassdoor reviews from former staff allege revenue-driven clinical decisions (disputed by the company)
BBB RatingNot listed
Employee Sentiment
6.3
out of 10
thumb_up Common Praises
- add_circle Strong onboarding, including a 40-hour training class and free RBT training
- add_circle Organized structure with professional, hands-on BCBAs; a good place to start in ABA
- add_circle Ongoing training and regular BCBA support for RBTs
- add_circle Supportive coworkers and meaningful work with young children
- add_circle Leadership responds publicly to employee reviews
thumb_down Common Complaints
- remove_circle Pay below other Tampa ABA employers; only 35% of Indeed raters feel fairly paid
- remove_circle Micromanagement and limited clinical autonomy for clinicians
- remove_circle Hourly therapists unpaid when clients cancel; full-time hours not guaranteed
- remove_circle No benefits for part-time staff, even at near full-time hours
- remove_circle Strict call-out policy requiring a doctor's note
- remove_circle Some former staff allege inconsistent treatment and management that lacks integrity