Overall Risk Level
warning Medium Risk
Risk Flags
flagPE-backed (Havencrest Capital) — typical cost-pressure / growth-pressure dynamics
flagFounder Tyler Moore stepped down as CEO; PE-installed President (Kyle Seco) since 2023
flagMultiple PE-backed acquisitions (Behavior Pioneers, ALC, EAS-MO) — integration risk
flagBelow-market BCBA compensation per Indeed/Glassdoor
flagGlassdoor 2.7/5 on compensation, 2.8/5 on senior management
flagRecurring complaints about pay-when-cancelled policy
Ethical Concerns
policyGlassdoor reviews allege opaque communication and pressure tied to billable utilization.
BBB RatingListed (rating not retrieved due to BBB 403)
Employee Sentiment
5.6
out of 10
thumb_up Common Praises
- add_circle Genuine care for employee growth (when leadership is engaged)
- add_circle Supportive coworkers and team culture
- add_circle Better-than-average entry-level pay vs some competitors
- add_circle Family-collaboration-focused clinical model
thumb_down Common Complaints
- remove_circle RBT burnout from lack of support from BCBAs and management
- remove_circle Cancellations result in unpaid time; days off counted against pay raises
- remove_circle Compensation lags market and below-average BCBA pay
- remove_circle Communication is slow and opaque amid rapid PE-driven growth
- remove_circle RBTs report missing breaks during 8-9 hour shifts