Overall Risk Level
error High Risk
Risk Flags
flagPE-backed: SBJ Capital invested in 2022; acquired by ACES (General Atlantic) in January 2026
flagCompany being integrated into ACES brand — significant organizational transition underway
flagIn-house speech, OT, and feeding therapy services eliminated post-acquisition; replaced with external coordination
flagLow employee satisfaction scores: 3.1/5 Glassdoor, 3.0/5 Indeed
flagOnly 43% of Glassdoor reviewers would recommend to a friend
flagMultiple reports of toxic workplace culture and poor management at certain locations
flagCompensation rated 2.8/5 on Glassdoor — frequently cited as below market
flagReports of burnout from rapid client intake outpacing staff capacity
BBB RatingA+
Employee Sentiment
5.2
out of 10
thumb_up Common Praises
- add_circle Guaranteed hours for RBTs
- add_circle Strong BCBA supervision and support system
- add_circle Genuine care about clients and ethical treatment
- add_circle Growth opportunities — company facilitates BCBA pathway
- add_circle Positive work environment at well-managed locations
- add_circle Access to clinical director and BCBAs for support
thumb_down Common Complaints
- remove_circle Low pay compared to competitors in the AZ market
- remove_circle Toxic workplace culture at some locations
- remove_circle High client caseloads leading to burnout — rapid intake without adequate staffing
- remove_circle Poor communication from management
- remove_circle Sudden terminations reported
- remove_circle Hours cut after receiving raises
- remove_circle Emotionally challenging and demoralizing work environment at times