Overall Risk Level
warning Medium Risk
Risk Flags
flagPE-backed by General Atlantic since January 2020
flagNo PTO for full-time employees — significant ethical concern
flagCompensation ratings consistently poor (3.0/5 benefits on Glassdoor)
flag$7.8M class action settlement in 2016 — 4,000+ employees for unpaid travel, meal break violations, time shaving
flagAdditional 2020 class complaint for similar labor violations
flagBBB F rating for ACES 2020 LLC (Carlsbad) — failed to respond to 2 complaints
flagRapid M&A activity post-PE (acquired CLASS Oklahoma, Ally Pediatric Therapy)
Legal Issues
gavel$7.8M settlement in Fresno County Superior Court (2016) — class of 4,000+ Behavioral Interventionists for unpaid travel expenses, meal break violations, time shaving
gavel2020 class complaint filed for similar labor code violations
Ethical Concerns
policyNo PTO policy for full-time employees
policyHistorical labor law violations (meal breaks, travel reimbursement, time shaving)
BBB RatingA+
Employee Sentiment
5.4
out of 10
thumb_up Common Praises
- add_circle Flexible scheduling, especially good for students
- add_circle Fresno staff easy to work with and supportive
- add_circle Strong training support (40+ hours paid training)
- add_circle Meaningful work with children
- add_circle Good entry point for ABA careers
thumb_down Common Complaints
- remove_circle No PTO for full-time employees (no vacation, holiday, or sick pay)
- remove_circle Low compensation compared to market — yearly raises only 1-3%
- remove_circle Hours rarely exceed 30/week; no pay when clients cancel
- remove_circle BCBAs report being overworked with caseloads exceeding stated comfort levels
- remove_circle Management quality varies; communication issues
- remove_circle Health insurance only available at 30+ hours/week