Overall Risk Level
warning Medium Risk
Risk Flags
flagPE-backed by Petra Capital Partners, MMC Health Services, and Morgan Stanley Expansion Capital
flagBBB: Not accredited, failed to respond to at least 1 complaint
flagBBB billing complaints — delayed notification of insurance limits, difficulty reaching billing dept
flagBBB service complaint — promised ASL interpreter for Deaf client not provided
flagEmployee reviews cite systematic pay concerns and undelivered raise promises
Ethical Concerns
policyFailure to provide promised accessibility services (ASL interpreter)
policySystematic undelivered raise promises per employee reviews
BBB RatingNot rated
Employee Sentiment
5.4
out of 10
thumb_up Common Praises
- add_circle Good RBT-to-BCBA career pathway
- add_circle Solid training programs
- add_circle Competitive bonus structure
- add_circle Tuition assistance available
- add_circle Meaningful work with children
thumb_down Common Complaints
- remove_circle Pay below market rate compared to competitors
- remove_circle Client cancellations result in lost hours with no backup
- remove_circle Promised raises after RBT certification not delivered
- remove_circle High turnover
- remove_circle Management quality varies significantly by location (Charlotte notably poor)