3.1
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2 Reviews
Rating Distribution
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Glassdoor Review Summary
227 reviews with 3.2/5 overall. Only 39% recommend. Work-life balance 3.3/5, culture 3.3/5, career opportunities 3.0/5, comp & benefits 2.9/5. Employees love caring for clients but cite poor pay, lack of raises, and management issues.
thumb_up Pros
- Rewarding work with clients
- Great coworkers
- Good benefits and PTO
thumb_down Cons
- Low pay
- No raises even after years
- Poor management
- No transparency from senior management
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Indeed Review Summary
612 reviews with 3.1/5 overall. Pay & benefits 2.8/5, management 2.6/5. Employees praise client interaction and benefits but criticize compensation stagnation (10+ year employees paid near new hires), unrealistic expectations for salaried roles (60+ hour weeks), and management practices.
thumb_up Pros
- Meaningful work
- Good benefits
- Bi-weekly pay
- Continuing education
thumb_down Cons
- No meaningful raises
- Salary roles require 60+ hour weeks
- Poor management (2.6/5)
- Pay stagnation